Issued Certificate Request Alerts

Issued certificate request alerts are used to send email notifications to certificate requesters, or other relevant parties, when a new certificate is issued through any CAClosed A certificate authority (CA) is an entity that issues digital certificates. Within Keyfactor Command, a CA may be a Microsoft CA or a Keyfactor gateway to a cloud-based or remote CA. that syncs to Keyfactor Command. The alerts can be customized to provide detailed information about the certificates.

Tip:  Where to find this in the Management Portal:
Alerts → Issued Request
Note:  The functionality of issued alerts for certificates enrolled through Keyfactor Command can be replicated with an email workflowClosed A workflow is a series of steps necessary to complete a process. In Keyfactor Command, it refers to the workflow builder, which allows you to automate event-driven tasks such as when a certificate is requested, revoked or found in a certificate store. step following the enrollmentClosed Certificate enrollment refers to the process by which a user requests a digital certificate. The user must submit the request to a certificate authority (CA). step in an enrollment workflow (see Adding, Copying or Modifying a Workflow Definition).
Note:  Because Issued Certificate Request Alerts are sent for any CAs synced to Keyfactor Command, it is recommended that any CAs are synced first and then the Issued Certificate Request Alerts set up afterward to avoid a lot of unnecessary emails upon syncing.
Tip:  Click the help icon () next to the Issued Certificate Request Alerts page title to open the Keyfactor Software & Documentation Portal to this section. You will receive a prompt indicating:

You are being redirected to an external website ‘software.keyfactor.com'. Would you like to proceed?

You can also find Help in the NavigatorClosed The Navigator is the Keyfactor Command left-hand (newer versions) or top (older versions) navigation menu. Certificate collections and reports can be configured to be added to the menu using user-defined Show in Navigator settings.. From here you can choose to open either the Keyfactor Software & Documentation Portal at the home page or the Keyfactor API Endpoint Utility.

Keyfactor provides two sets of documentation: the On-Premises Documentation Suite and the Managed Services Documentation Suite. Which documentation set is accessed is determined by the Application Settings: On-Prem Documentation setting (see Application Settings: Console Tab).